When contacting us, please include a file generated by our PlugDebug software and details regarding your order of the Bluetooth adapter.

That being said, please reach out to us at if you need assistance. Because of this, our support for complications related to this issue is limited. Right click on the (dimmed) device you cant remove, Select Uninstall device and confirm. Wi-Fi (See Option two) Bluetooth (See Option two) On the Driver tab, click Uninstall. We do everything we can to indicate that the adapter should not be used on systems with an existing Bluetooth adapter, or on systems that have a previous Bluetooth adapter. Open the Windows Device Manager, From the menu select View > Show hidden devices. To uninstall the Wi-Fi/Bluetooth driver for the Intel Wireless Adapter: Follow steps described in the articles below to open the Device Manager, and the properties page for your Intel Wireless Adapter.

Go to your list of installed applications and uninstall any Bluetooth-related programs.

Right-click on the adapter in the Device Manager window and select 'Disable'.

Check the box in the window that appears for 'Delete the driver software for this device'.

Right-click on the adapter in Device Manager › select 'Properties' › go to the 'Driver' tab › click 'Uninstall'.

Correctly removing all traces of an adapter are far more involved, but we document that here. Note: It is unlikely that this will be sufficient to remove an adapter especially on Windows 10. Basic Steps to Remove a Bluetooth Adapter

Uninstall bluetooth driver windows 10